Privacy policy
Privacy Policy
This Privacy Policy applies to the online services provided by Hindustan Trading Company, operating at www.htconline.in, an e-commerce platform selling art supplies within India only. This document outlines how we collect, use, disclose, and protect personal information in compliance with Indian laws.
By accessing or using this website, you agree to the terms of this Privacy Policy.
1. Collection of Information
We collect the following types of information when you interact with our website or make a purchase:
a. Personal Information
Includes but is not limited to:
Full Name
Contact Number
Email Address
Shipping & Billing Address
Payment Details (processed securely via third-party payment gateways)
b. Non-Personal Information
Automatically collected data such as:
IP Address
Browser Type
Device Information
Date and Time of Access
Referring Website URLs
2. Purpose of Collecting Information
Your data is collected and used for the following purposes:
To process and fulfill your orders
To communicate with you regarding orders, offers, or inquiries
To enhance the functionality and security of our website
To maintain internal records and comply with applicable Indian laws
To prevent fraud or other illegal activities
3. Disclosure of Information
We do not sell or rent your personal data. We may share your information with:
Delivery and logistics partners
Payment gateway providers
Technical service providers (e.g., hosting or IT support)
Regulatory or legal authorities when required by law
All such third parties are obligated to follow data protection standards in line with applicable Indian regulations.
4. Data Retention
We retain your information only as long as necessary to:
Fulfill the purposes stated above
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
5. Data Security
We follow reasonable security practices and procedures as mandated under the Information Technology Act, 2000 and its Rules, - Secure server, Encryption and restricted access.
However, no method of online transmission or electronic storage is fully secure, and we cannot guarantee absolute security. In case of force majore or any eventuality due to security breach from outside factors etc., we cannot indemnify customers for loss of data.
6. Your Rights
As a user in India, you have the right to:
Access and correct your personal information
Withdraw consent (which may affect your ability to use certain services)
Lodge a complaint with us regarding misuse of your data
To exercise these rights, please email: [email protected]
7. Cookies and Tracking Technologies
We use cookies to enhance user experience and gather analytics. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our website is intended for users above the age of 18. We do not knowingly collect personal information from children.
9. Updates to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website with the updated effective date.
10. Contact Us
For any questions or concerns about this Privacy Policy or your personal data, you can contact:
Hindustan Trading Company
📧 [email protected]
📍 No: 69, Royapettah High Road, IOA Complex, Chennai-600014.
📞 +91 9790995771